About repairs

If you would like to have your product repaired, please first check the "Warranty Terms" or " About the Warranty Terms " enclosed with the product. After checking the warranty period and conditions, please contact Colantotte Customer Support via the inquiry form or by phone.
We will inform you of the repair procedure.

contact address

Colantotte Customer Support: First-line reception
TEL: 0120-080-523 (Reception: Weekdays 10:00-17:00 (Closed on Saturdays, Sundays, and holidays))
Inquiry form: " Inquiries regarding repairs "